Everyone deserves a safe place to begin again.
New Chapter Housing provides safe, well-kept, fully licensed homes with hands-on support, so residents can settle, build confidence and work toward a better life at their own pace.
Housing alone wasn't enough.
After five years housing homeless and vulnerable people through Bond Docwra, we saw that people without adequate support often deteriorated. New Chapter Housing was formed in 2020 to put the support around the home.
Every property is fully licensed, inspected and certified. Every resident gets a named contact, tailored individual support and a 24-hour maintenance response.
Homes for people who need a little more support.
Survivors of domestic abuse
Safe, settled accommodation for individuals and families leaving abusive situations.
People in recovery
Stable homes for people recovering from drug and alcohol dependency.
Mental health needs
A secure base with support linked to healthcare and benefits.
Homeless or at risk
A place to settle for people who are homeless or at risk of losing their home.
Tailored, not one-size-fits-all.
Four steps from referral to settled.
Refer
Partners submit a referral online at any time. We reply within 1–2 working days.
Assess
We assess needs and suitability together with the referring service.
Settle
The resident moves into a fully prepared, licensed home.
Support
Hands-on support begins on day one and continues at the resident's own pace.
We work alongside the services people already trust.
Operating in England and Wales, registered with the ICO, and working with governing bodies to keep every placement compliant.
Speak to Louis Sanders, Head of Operations.
Monday to Friday, 9am–5pm. The client referral form is available at any time. If someone is in immediate need, contact your local council's housing emergency line, or 999 in an emergency.